What are Vinexell wine racks made from?
Every piece is handcrafted from 100% solid hardwood, including oak, walnut, teak, cedar, and mahogany. Nothing is made from MDF, veneer, or composite materials.
Is each piece really one of a kind?
Yes. Because every rack is hand carved from a natural block of wood, grain patterns, tone, and small markings vary from piece to piece. No two are exactly alike, that's part of the craftsmanship.
How many bottles or glasses does each rack hold?
Capacity varies by design, ranging from 6 to 7 wine bottles or wine glasses depending on the collection. Each product page lists the exact capacity and dimensions.
Do I need to assemble it?
No. Every Vinexell piece is freestanding and arrives ready to use, no tools, no assembly required.
How do I care for my wine rack?
Simply wipe clean with a dry or slightly damp cloth. Avoid soaking the wood or using harsh chemical cleaners. For pieces with an oil finish, an occasional light oil treatment will help maintain the wood's natural shine.
How long does shipping take?
Orders are carefully packaged and shipped with tracking. Delivery times vary by location, please check the shipping information at checkout for an estimate specific to your order.
What if my item arrives damaged?
While we package every piece securely to prevent damage in transit, if your item arrives damaged, please contact us at vinexell@support.shop within 48 hours with photos, and we'll arrange a replacement or refund.
Can I return or exchange my order?
Yes, we offer a 30-day return policy on unused items in their original condition. Please reach out to vinexell@support.shop to start a return.
Can I order a custom size or wood type?
Custom requests may be possible depending on the piece. Contact us directly at vinexell@support.shop and we'll let you know what's achievable.
Where are your products made?
Every piece is handmade in our workshop, with our team based in Cumbria, England.
Still have questions?
Reach out anytime at vinexell@support.shop, we're happy to help.